If you use a Japanese mobile carrier email address such as @ezweb.ne.jp, @docomo.ne.jp, @softbank.ne.jp, or @i.softbank.jp, our auto-reply or follow-up emails from the hotel may not reach you because PC-sent emails are blocked by your spam filter.
We apologize for the inconvenience. Please check your carrier's "Receive PC emails" setting and add our domain to your allowlist.
[Domain to allow] osakabayplaza.jp

If you use a free webmail service, our auto-reply messages may also be filtered into your spam folder. Please check your spam folder if you do not see a reply.